- For Citrix Workspace app HTML5 versions 1908 and later, open a new tab and navigate to siteurl/Clients/HTML5Client/src/SessionWindow.html#engineType=log, where siteurl is the URL of the Receiver for Web site (http://server.domain/Citrix/StoreWeb).
- This article provides detailed steps on how to configure Google Chrome to use the full Citrix Receiver client, rather than the Lite client (HTML5). Under some circumstances, Chrome may revert to using the Lite client and this article will help you to switch to the full client experience.
If you are using the HTML5 client for launching Cloudalize desktop and want to copy and paste text between Desktop (will further refer as session) and your local machine (will further refer as device), please follow the procedure described below:
1. select the text
2. press CTRL+C(or ⌘+C for mac) from your keyboard than go to the HTML5 client and choose “Open clipboard” option:
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3. A window will pop-up and you will see the text you have copied into session clipboard selected. You have to press again the CTRL+C/⌘+C keys (or right click and choose “Copy“) and the message “Copied to device clipboard” will appear (which means the text has been transferred between session clipboard and device clipboard):
The HTML5 Client is used when using the Chrome browser and without using either the Chrome plug-in or desktop application of Citrix Workspace. To use the HTML5 Client go to in a Chrome browser and open an application. Name Type Description; autoresize: boolean: Should be set to false to give fixed width and height to session. By default, this value is set to true in which case the session is resized to match the size of iframe element or the tab.
4. Paste on your local machine (device)
Note: if you want to make adjustment on the text, just start typing in the window from step 3 and hit Update button, then press the CTRL+C/⌘+C keys so text will be transferred.
If you are using Citrix Workspace/Receiver application, clipboard is working as usually (CTRL+C/⌘+C -> CTRL+V/⌘+V) and you don’t need to use the “Open clipboard”-feature in the top menu.
Solution
- Citrix fixed this issue in Workspace App 2004 for HTML5
- Find fixed issue, '[RFHTMCRM-3116]', in the following Document: https://docs.citrix.com/en-us/citrix-workspace-app-for-html5/about.html#fixed-issues
- Use different browser for temporary workaround
- Download latest version of Citrix Workspace app for HTML5 to apply fix: https://www.citrix.com/downloads/workspace-app/html5.html
Citrix Workspace Html5 Error
Problem Cause
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Citrix Workspace App For Html5
Citrix Workspace HTML5 does not process the open bracket keyboard key input in Mozilla Firefox browser.